What settings should I use for email?
Username: The full email address.
Port Numbers: 587 for sending, 995 for receiving POP email, or 993 for receiving IMAP email.
Authentication method: Normal password.
Connection Security Protocol: STARTTLS or SSL / TLS
You can also access your email via webmail by going to yourdomainname/webmail in a browser and logging in by entering your email address and email account password.
Are there specific limits on the size of email accounts?
No, you can use the total space available in your Hosting Account as you wish.
How can I transfer in my .UK domain?
Please submit the transfer through our Transfer Domains
link and then login to your existing Registrar's site, or contact your existing Registrar, and change the TAG on your domain to 1API-DE
If a domain name is not renewed before the expiry date is there a Grace Period?
Yes, we provide a Grace Period of 30 days, during which time you can still renew the domain at our normal renewal price. If you have left Auto Reminders active for your domain, an Invoice will already be under your Membership and you only need to login and pay that existing Invoice by Card or PayPal. Please note that after the expiry date a website and email based on the domain may become inactive, until the domain is renewed.
By comparison, some of our competitors apply a Grace Period of 0 days to .com, .net, and many other types of domains, which under ICANN rules
they are allowed to do, which means a domain goes into a 30 day Redemption Period immediately after the expiry date, and they then charge a "Restore from Redemption Period Fee" of usually between US$120 to US$300.